Carol Smith, a care assistant employed by HCOne Limited at Greenfield Park Care Home, has been struck off the register following a series of incidents that involved aggressive behaviour towards residents and a colleague. The Scottish Social Services Committee (SSSC) deemed her actions to demonstrate a pattern of aggressive behaviour, raising concerns about her suitability for a role in the profession.
The SSSC investigation revealed that on October 16, 2021, Ms. Smith shouted at a staff member, using explicit language, regarding their assistance to a resident. The following day, on October 17, she was found to have forcefully pushed a resident into his wheelchair by pushing on his thighs while uttering the command “sit down.” Additionally, Ms. Smith directed derogatory language towards the same resident, calling him “lazy” and threatening to leave him in his wheelchair. Further, she shoved another resident against a wall near her bed, pressing her palm onto the resident’s face and pushing it into the wall.
On October 20, Ms. Smith engaged in another aggressive act when she hit a colleague with a tea towel and repeatedly bumped into her while passing by.
The SSSC strongly condemned Ms. Smith’s behaviour, highlighting that it exhibited a consistent pattern of aggression and raised doubts about her suitability for the caring and responsible profession. In their decision, they stated that her actions fell well below the expected level of professionalism and brought into question her values and ability to maintain the dignity of service users and communicate appropriately with both residents and colleagues.
The verdict of the SSSC concluded that Ms. Smith’s aggressive behaviour warranted her removal from the professional register. The decision serves as a reminder of the importance of upholding the highest standards of care and professionalism in the social services sector, ensuring the well-being and dignity of vulnerable individuals.
HCOne Limited and Greenfield Park Care Home have not issued a formal statement regarding the incidents involving Carol Smith. However, it is expected that they will take appropriate actions to address the matter and reinforce their commitment to providing a safe and compassionate environment for residents.
The case of Carol Smith serves as a reminder of the crucial role played by regulatory bodies in maintaining the integrity of the social services sector and safeguarding the well-being of those in need of care.